Microsoft

Salesforce Training Syllabus

Salesforce developer/administrator.

• Basic information about salesforce
• Pre requisites
• What is salesforce
• Which language are needed for salesforce
• Why we need salesforce
• Advantage
• Disadvantage
• Main purpose or significance
• What are the modules in salesforce
• Career growth
• Job portals for salesforce job
• Resume preparation
• Mock interviews

Definition Of Cloud Computing And Types

• Definition of cloud computing
• On-demand advantages of Cloud computing
• Services of Cloud computing
• SaaS (Software as a Service)
• PaaS (Platform as a Service)
• (Infrastructure as a Service)
• Types of Clouds

• Public Cloud
• Private Cloud
• Hybrid cloud
• Community cloud
• About sales cloud
• Service cloud
• Financial service cloud

Sales Cloud-Generic Business Process

• Features of Sales Cloud
• Products
• Campaign
• Lead
• Lead Process
• Web-to-Lead
• Account
• Opportunity
• Contact
• Contract
• Quote
• Order
• Forecast
• Company Information
• creating Company Profile
• Setting Fiscal Year
• Setting Business Hours
• Setting Holidays
• Setting Language
• Identifying Edition

Salesforce-Force.Com Platform

• Creating User Login Credentials
• About Administration Setup
• Standard Applications
• Standard Tabs
• Standard Objects
• Creating Custom Application (Design)
• Creating Custom Objects
• Creating Custom Tabs
• Creating Custom Fields Using Data-Types
• Creating Custom Pick list and Field Dependencies

Manage Users

• Creating users
• Creating Roles
• Creating Custom Profiles
• Discussion on Standard Profiles
• Creating Permission Sets
• Creating Public Groups
• Creating Queues
• Login History
• Interview question on User profile role

Relationships In Salesforce

• Lookup Relationship
• Master-Detail Relationship
• External relationship
• Many to many Relationships
• Junction Object
• Rollup Summary Felds
• Formula and cross object formula fields

• Realtime Scenarios
• Interview Question on

Applying Validations And Formulas

• Overview of validation
• Creating Validation Rule
• Apply Formula in Validation
• PageLayout on Objects
• Mini PageLayout
• Search Layout
• Record Type
• Field Level Security on Layout
• Interview question on validation rule formula field
• Real time Scenarios on validation rule

• Interview question practice
• Overview of CV
• CV building
• Company overview
• How interview process go on
• Linked in profile generation
• Naukari profile generation

Object Level Security Model (Table)

• Profile Level
• Permission Set Level

Field Level Security Model (Column)

• Profile Level
• Page Layout Security

• Permission Set Security

Record Level Security Model-Sharing Settings (Row)

• Overview of Record Level security
• Organization-Wide-Default
• Sharing Rules
• Grant Access Using Hierarchies
• Internal Access
• External Access
• Manual Sharing
• Owner Based Sharing Rule
• Both Usage of Profile and OWD
• Real-Time Scenarios

Work flow ,Process Builder, Approvals and other rules

• Overview of Workflows
• Email Alerts
• Tasks
• Field Updates
• Outbound Messages
• Time Dependent Workflow Actions
• Approval Process Definition
• Dynamic Approval Process
• Multi-Step Approval Process
• Parallel Approval Process
• Approval Process Actions
• Auto Response Rules
• Auto Assignment Rules
• Escalation Rules
• Real Time Scenarios

Process Builder

• Overview of Process Builder
• Process builder actions
• Difference between process builder and workflows
• Interview question based on work flow and process builder
• Revision on previous topics
• Revision on previous topics interview question

Data Management With SFDC

• Overview Import wizard
• Limitations on Import Wizard
• Data Export
• Import Objects
• .CSV File usage in salesforce
• Import Data into Salesforce
• Data Loader
• Overview
• Limitations
• Installation
• Mapping with Fields
• Upsert Data
• Use of External ID
• Batch Process
• Mass Transfer Records
• Mass Delete of Records
• Difference between data loader and import wizard
• Workbench tool
• Interview question on data loader and import wizard

Security Settings

• Single-Sign-on settings
• Session Settings
• Password Policies
• Identity Provides
• Login Access
• Identity Connect
• Email Admin Setup (three of above)

Reports And Dashboards

• Importance of Reports
• Discussion on Standard Report
• Creating Custom Report
• Creating Tabular Report
• Creating Summary report
• Creating Matrix Report
• Creating Joined Report
• Creating Report Types
• Applying Filters on Report
• Run Report
• Export Report
• create Dashboard
• Fetching Dashboard in to Visualforce
• Report Charts and Record Charts
• Interview Question on All Admin topics

Extra points

• Custom setting
• custom label
• Custom meta data
• Only interview Preparation

Remaining Admin topics as well as Interview Question

Admin Interview Question Deployments and Debugging

• Sandboxes and production org – lifecycle of project
• Change Set
• Workbench
• Ant
• VS code
• Debugging of application

Module 2: Salesforce Development Project Related

• How daily process goes on of software
• Importance of User In Application
• Real time project explanation
• Real time Project Business Process
• Project Development Life Cycle
• Project Management Tools -JIRA , Agile
• Sandbox and UAT
• Change Set
• Deployment types
• Production
• JIRA
• Agile methodologies
• How teams work
• Team size
• Requirement process

Before Start Development

• Enable Development Mode
• MVC Architecture

• Developer Console Usage
• Query Editor Usage
• Execute Anonymous Window
• Create Class Using Developer Console
• Create Visualforce Using Developer Console
• Test and Debug Using Developer Console
• VS code use

Apex:

• What is apex
• Class
• Variable
• Method
• Access modifier
• With sharing without sharing
• How to write class
• How to print
• Wrapper class
• Object
• Instance creation
• Data types
• Exception
• For loop
• If
• If else
• If ,else if else
• Debug statement
• Log
• Console log

Visualforce Pages

• Comparison with HTML Tags
• Create VF Using URL
• Create VF Using Developer Console
• Create VF Using Standard Navigation
• Create VF Using Eclipse

Data Sources In Visualforce

• Apex Class Variables
• Parameters Using URL
• Global Standard Objects or Custom Objects
• Static Data

Pageblock Tags

• Pageblock
• PageBlockSection
• PageBlockSectionItem
• PageBlockButton and Location
• CommandButtons and Actions

Input Components

• InputField
• InputSecret
• InputHidden
• InputFile

Select Components

• SelectOption
• SelectOptions
• SelectCheckBox
• SelectRadio

Message Tags

• Page Message
• Page Messages

Panel Tags

• Panel Bar
• Panel BarmItem
• Panel Grid
• Panel Group

Action Components In Visualforce

• ActionSuppot
• Action Function
• ActionStatus
• ActionRegion
• ActionPoller

Visualforce interview questions Apex good practices

SOQL And SOSL

• Overview on SOQL, SOSL
• Fetching Records on VF Using SOQL
• Inserting Records from VF to Salesforce
• Debug Logs
• Static SOQL
• Dynamic SOQL
• Relational SOQL(p-c,c-p)
• Functional SOQL(Aggregate,Date)

• Creating Interfaces Using SOSL
• Governor Limits on Apex
• Real-Time Project Scenarios
• Difference between SOQL and SOSL
• Exceptions
• Interview question on SOQL

DML Operations

• DML STATEMENTS VS DATABASE CLASS METHODS:
• Database DML Operations
• Insert Statement
• Update Statements
• Upsert Statement
• Delete Statements
• Undelete Statements
• Merge Statements
• Rollback operations
• SavePoint In DML
• Real-time Project Scenarios
• Revision on All above

Revision on admin part as well

Controllers In APEX

• Standard Controller
• Standard Set Controller
• Custom Controller
• Controller Extensions

Apex Triggers

• Overview on Triggers
• Trigger context
• Trigger Events
• Before Triggers
• After Triggers
• Insert Triggers
• Update Triggers
• Delete Triggers
• Undelete Triggers
• New
• Old
• NewMap
• OldMap
• Recursive Triggers
• Validation Rule with Trigger
• Workflow with Trigger
• Interview Question

Test Class

• Overview on Test classes
• Test class pattern
• Different annotations like StartTest, StopTest
• Test Class on Apex class
• Test Class on Batch APEX
• Test Class on Schedule Apex
• Test Class on Triggers

Full interview preparation

Trigger Patterns

• Normal triggers
• Sequence handler pattern
• Advance pattern
• Recursion handling

Intereview prepration Interview

Revision All

Order Of Execution

• How all automated processes work together

Future Method

• Best practice
• Callouts
• Pilot features
• Pros and cons
• Real project scenarios

Batch Apex

• Best practice
• Different interfaces used
• Callouts
• Pros and cons
• Real project scenarios

Queueable Interface

• Chaining of different async methods
• Pros and cons
• Real project scenarios

Schedulers

• Scheduling apex
• Calling batch and callouts
• Scheduling on UI and Scheduling through apex
• Pros and cons
• Real project scenarios Interview practice
• Interview Questions:
• Interview Questions with according to real project scenarios