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Salesforce Consulting

Your CRM Should WorkAs Hard As You Do

We implement, customise and extend Salesforce so your sales, service and marketing teams have a CRM they actually rely on — not avoid.

4.9/5Rating
Available for projects
Certified Salesforce consultants
Fixed-price quotes
Salesforce CRM — Sales Cloud
LIVE

Q3 PIPELINE — 4 OPPORTUNITIES

$342k total
SR

Acme Corp — Enterprise

$84k

70%

Negotiation
MK

Globex — Starter

$12k

40%

Qualified
SR

Initech — Pro

$36k

60%

Proposal
AL

Umbrella Co.

$210k

100%

Closed Won

18

Open Opps

64%

Win Rate

22d

Avg. Cycle

process

How We Take A Salesforce Org From Idea To Live

Five stages, always in order — because skipping discovery is how orgs accumulate technical debt.

01

Discovery & Org Audit

We map your current process, existing customisations and integration landscape before touching a single field.

Quality Assured
02

Solution Design

Data model, automation blueprint and integration architecture signed off before any build begins.

Quality Assured
03

Configuration & Development

Declarative-first — Flows, validation rules and permission sets — with Apex only where the platform requires it.

Quality Assured
04

QA, UAT & Data Migration

Sandbox testing, user acceptance cycles and clean data loads with rollback plans in place.

Quality Assured
05

Go-Live & Enablement

Hypercare support in the first two weeks, admin training and runbooks your team can maintain forever.

Quality Assured
capabilities

Key Features & Capabilities

The disciplines behind every Salesforce engagement we run.

Sales Cloud Implementation

Opportunity management, forecasting and pipeline automation configured around how your team actually sells.

Service Cloud Setup

Case management, omni-channel routing and knowledge bases that cut resolution time and increase CSAT.

Flow & Process Automation

Record-triggered flows, approval processes and auto-assignments that eliminate manual steps your team still does by hand.

Integration & API

REST/SOAP integrations, MuleSoft patterns and platform events that connect Salesforce to your ERP, billing, and data stack.

Reports, Dashboards & Einstein

Executive dashboards, rep scorecards and Einstein Analytics that give every role the number they care about on one screen.

Org Health & Security Review

Permission sets, sharing rules, field-level security and tech debt audits that keep your org compliant and maintainable.

Tech Stack

Salesforce Clouds & Tools We Use

The full platform implemented the right way, not the fastest way — no proprietary lock-in, ever.

3 tools

Sales & Service

Sales CloudService CloudExperience Cloud
3 tools

Automation

Flow BuilderApproval ProcessesEinstein Bots
3 tools

Analytics

CRM AnalyticsEinstein DiscoveryTableau
3 tools

Integration

MuleSoftREST / SOAPPlatform Events
3 tools

DevOps

Salesforce DXCopadoGit

Built on Salesforce Best Practices

We follow Salesforce's recommended architecture patterns so your org stays maintainable through every major release.

Declarative-FirstRelease-ProofDocumentedAdoption-Focused

// why us

Why Choose Our Salesforce Team?

We deliver Salesforce implementations that get used — not ones that collect dust while reps go back to spreadsheets.

Faster lead-to-close with automated handoff between stages
Single source of truth across sales, service and marketing
Custom objects and flows built to your process — not around it
Integrations that survive Salesforce release updates
User adoption programmes so the CRM gets used, not avoided
Full documentation and admin training on every engagement

Ready To Get More From Salesforce?

Let's turn your CRM from a data entry burden into the engine your revenue team relies on.

System Status · Live

Built on trust.
Proven by results.

Every number below is a commitment kept to a real client, a real deadline, a real infrastructure running right now.

uptime · last 30 days
01
+

Happy Clients

across 18 countries

02
+

Projects Delivered

on time, every time

03
%

Uptime SLA

monitored 24 / 7

04
%

Client Satisfaction

verified post-delivery

recent work

Projects We're Proud Of

Mid-Market SaaS Sales Org

Sales CloudCPQFlow

Cycle time cut by 41%, forecast accuracy up to 89%

Insurance Service Cloud

Service CloudOmni-ChannelEinstein

Case resolution time down 52%

Manufacturing ERP Integration

MuleSoftCustom ObjectsApex

Zero manual data entry between SAP and Salesforce

Client Testimonials

Trusted by teams who demand the best

Real feedback from our Google reviews clients who've worked with us on certifications, CRM, cloud, and IT infrastructure.

200+
5.0 avg · Google Reviews

If you're looking for trusted global certification vouchers in Pune, then I strongly recommend SoftTech Cloud Technologies in Wakad/Hinjewadi. Their transparent process and excellent guidance for IT certifications really helped me.

PK
Pratik Kolse
Google Reviewer · 7 Reviews

We recently implemented a CRM solution through SoftTech Cloud Technologies, and the experience has been excellent. Their team understood our business requirements thoroughly and provided a customized CRM system.

ST
Sanchi Tours
Google Reviewer

Professional and experienced staff. Quick and easy process. Lockers are also available for personal items.

SR
Sanket Raj
Local Guide · 59 Reviews

I visited here for one of my AWS online exams. Good services offered. Parking is free if you are visiting here for an exam.

KM
K M
Local Guide · 108 Reviews

Good helping staff to reduce exam pressure.

SA
Santosh Acharekar
Local Guide · 186 Reviews

I am thoroughly impressed with the level of professionalism and expertise. Their team not only understands the technical details of software development but also delivers solutions that fit our needs perfectly.

SL
Suraj Londhe
Google Reviewer · 2 Reviews

Wrote 3 AWS exams here, great place to write the spot is seamless and I got to write my exam comfortably here.

RB
Rahul Bhatia
Local Guide · 29 Reviews

SoftTech Cloud migrated our legacy systems to the cloud with zero data loss. Truly expert IT consulting.

HL
Harish Landge
Google Reviewer · 2 Reviews

We switched to SoftTech Cloud for cloud hosting, and our website loading speed has drastically improved. Great cloud management services.

SN
Swapnil Nimkar
Google Reviewer · 3 Reviews

Excellent IT infrastructure support from the SoftTech Cloud team. Our servers are now fast and reliable. Best cloud solutions provider.

PP
Pournima Pandhawale
Google Reviewer

SoftTech Cloud provided our business with seamless cloud migration. Their cloud computing services are top-notch and highly secure. Highly recommend!

AK
Asawari Kamble
Google Reviewer

The best IT company I've partnered with related to customized CRM. SoftTech Cloud is proactive and always keeps our systems updated.

AB
Ajay Bondar
Google Reviewer · 8 Reviews

Swipe to read more →

faq

Frequently Asked Questions

Common questions about our Salesforce consulting services.

Both. We audit existing orgs for tech debt and conflicting customisations first so we're not building on a shaky foundation.

Still Have Questions?

Our certified consultants are happy to dig into the specifics of your org and your goals.

// get started

Let's Transform Your Salesforce Org

Tell us about your current setup and goals — we'll come back with a clear scope and fixed quote within one business day.

Free Consultation

Expert Salesforce advice tailored to your industry and org size.

Org Audit & Health Check
Implementation Roadmap
Licence & Edition Fit
ROI & Adoption Estimate